SHIPPING, DELIVERY & RETURNS

WHAT ARE MY DELIVERY OPTIONS?

Royal Mail: 3 - 5 working days (United Kingdom)                   Free

DHL: 5 - 7 working days (Europe)                                              £10.00

DHL: 7 - 10 working days (International)                                    £20.00

 

WILL I NEED TO SIGN FOR MY DELIVERY?

Yes, as the order is recorded, you will need to sign for your delivery.

DO I HAVE TO PAY CUSTOMS CHARGES ON MY ORDER?

Unfortunately Desire Green is unable to advise what customs charges may be applied to international shipments. Customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Desire Green. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges when your order arrives.

DO YOU ACCEPT RETURNS?

No we do not accept returns unless the item has been deemed faulty by a the Desire Green Customer Service and the approval to return it has been sent via email.